The Canine & Co Classroom
The Canine & Co Classroom
Privacy Policy – The Canine & Co Classroom
Effective Date: 1 June 2025
At The Canine & Co Classroom ("we", "us", "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and store your personal data when you visit our website, book services, or interact with us in any way.
Who We Are
The Canine & Co Classroom provides professional dog training and behaviour services. Our website address is: www.thecanineandcoclassroom.co.uk
If you have any questions about this policy, please contact:
Email: caninencoclassroom@yahoo.com
Phone: 07958465360
Postal Address: Sidcup DA15 9DW
What Personal Data We Collect
We may collect the following information:
Identity Data – name, email address, phone number.
Dog Information – dog’s name, breed, age, health and behavioural history.
Booking Data – service requests, appointment history.
Payment Data – transaction details (we do not store card information).
Technical Data – IP address, browser type, time zone, device type.
Usage Data – pages visited, links clicked, duration of visit.
Cookie Data – as outlined in our Cookie Policy.
How We Collect Data
We collect your data through:
Contact or enquiry forms on our website.
Service bookings or consultations.
Direct communication (phone, email, messages).
Cookies and analytics tools (e.g., Google Analytics).
How We Use Your Data
We use your data to:
Respond to your enquiries.
Manage bookings and provide services.
Improve our website and services.
Send appointment reminders and updates.
Comply with legal obligations.
We do not use your data for automated decision-making or profiling.
Data Sharing
We do not sell or trade your personal information. We may share data with:
IT service providers (e.g., website hosts or email platforms).
Payment processors (e.g., Stripe, PayPal).
Legal authorities, if required by law.
All third-party services are required to keep your data secure and to comply with UK GDPR.
How Long We Keep Your Data
We retain your personal data:
For as long as necessary to fulfil the purposes we collected it for.
For a minimum of 6 years to comply with tax and legal obligations, where applicable.
You may request deletion of your data at any time, subject to legal requirements.
Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Object to or restrict how we process your data.
Data portability (receive your data in a machine-readable format).
Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise your rights, contact us at caninencoclassroomyahoo.com
Website Cookies
Our website uses cookies to enhance your experience and gather analytics.
You can manage or disable cookies in your browser settings. For more details, please refer to our [Cookie Policy].
Data Security
We take appropriate technical and organisational measures to safeguard your personal data, including:
Secure servers and firewalls.
SSL encryption on our website.
Access restrictions to personal data.
However, no internet transmission is 100% secure. We cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email.
Please review this policy periodically. Continued use of our services implies acceptance of any updates.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
The Canine & Co Classroom
Email: caninencoclassroom@yahoo.com
Phone: 07958465360
